Audit of Accredited Programmes 2002 - Cumbria
An action plan had been swiftly drawn up following the original audit and most recommendations had been addressed, with considerable progress made in some respects. The leadership of the area remained committed to Think First and active in promoting an allocation culture, wide staff ownership and accurate targeting.With the help of an external consultant, a process improvement project had been carried out, exploring reasons for non-completion of programmes. There arose from this a detailed action plan to improve attrition rates at all stages.
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